SMC Technology

Pryvate secure managed conversations can be deployed



Architecture Diagram For Premise 



Privacy Compliance Solution (PCS)

Nothing Defines comms management and control like PCS

Pryvate™ PCS initially involves an analysis of your current Comms

Pryvate PCS is a fully audited communications overhaul to ensure compliance across all channels.

Pryvate PCS is a fully managed secure communications suite of solutions that provide security variant protocols with the ability to route, record, index & transcribe all communications across all your ingress/egress;

This solution integrates with your existing choice VOIP & Mobile providers to enable Regulatory Compliance.

A bespoke, communications solution allowing for MiFID II, HIPAA & GDPR compliance while still leveraging your current telephony/communication infrastructure.

A mix of PCS/SMC/CUG Together with our anti-blocking technology, your comms are now truly private (not even Pryvate can ‘listen-in’) and immutable (no matter what country you are located).Along with a centralised ingress/egress database for control.


Take the stress out of compliance whilst maintaining your budget!

PCS integrates Pryvate‘s own CUG & SMC products with a custom off-net recording solutions and time stamping, interfacing with your back end systems. e.g. CRM, Bloomberg Chat, Social Media channels, DB etc.

Lockdown your corporate communications with confidence!

All emails, chats, video calls, voice & conference calls can now be secured against all external entities and malicious actors, including hackers.



Secure Managed Conversation (SMC)

Securely Manage Voice and Data conversations using SMC [Cloud-based]  (on-premise by request):

  • Accurate transcription, Indexing, Timestamping and Search

  • Automation of audio-to-text transcribing
  • Customised Redaction of Personal Identifiable Information. (PII) across voice/data
  • Storage efficiency through the option to delete or archive

  • Search functionality for transcription

  • Simple locate/retrievals & removal/redaction of private information

  • Regulatory compliance such as:
    • MiFID II
    • HiPAA
    • GDPR

Our integrated technology gives you accurate voice to text transcription and indexing regardless of compression codec.
Fully compliant with today's government & regulatory landscape whilst also enabling your data channels emails sms etc to be encapsulated for ease of management and security.

Secured by Pryvate™ our technology that can unlock the value from your voice data files whilst ensuring compliance with regulatory standards with our redaction capabilities enabling you to save storage by selectively removing unnecessary data, rep as well as ensure you remain compliant with data regulations.

Powered by transformative Al technology, we provide adaptable search, translation, accurate timestamping, redaction and tagging capabilities for your call recordings, dictation files and other data channels. Simplify, save effort, time and money.

Closed User Group (CUG)

Add a CUG system for Ultimate security

Pryvate™ CUG adds military-grade encryption to your company’s DNA

Pryvate CUG is a fully managed secure communications solution providing security variant protocols with the ability to impenetrably secure all of your communications across your ingress/egress traffic including mobile.

At last, a solution that adapts to integrate with your chosen VOIP & Mobile infrastructure to enable high-end communications privacy through hardened call encryption within your business desk-phones and mobiles; as well as allowing for 3-layer encryption between you and your clients. Together with our anti-blocking technology, calls can now be truly private and immutable (no matter what country you are located).

Available on the pryvate cloud and also on customers' own dedicated servers.

White label

Closed User Group Management across one group, or multiple smaller groups.

We can also integrate Pryvate’s CUG with your back end systems Social Media channels, DB etc.


Nothing can pry into Pryvate™

No need to change customers PABX or VoIP provider! We seamlessly morph into your current architecture.


*Shown: SMC/CUG + three 3rd party custom solution options.

Diagram is for illustrative purposes only, as each network is unique requiring further solution-variants.


Transcription Engines





Next-generation speech engine leveraging deep learning technology.

High recognition accuracy from day 1, heightened algorithm “fine tunes” with each use for enhanced accuracy over time.

Obtains and adapts to a variety of accents and environments, including a large variety of regional dialects.  High acclimatisation of the users voice therefore learning words and phrases used most to minimize corrections during dictation.



*Currently only available in English only, with regional Accents available.

As SMC-Pro, available in a diverse set of Medical Disciplines.


As SMC-Pro, available with Legal vocabulary and rules. 


AI Premium Service
Our AI Premium service combines the speed of an AI engine with a 'Human touch' QA function for increased output quality of 99%-100% accuracy. This service is available across audio recordings from all vertical sectors and leverages QA teams that have specific sector disciplines i.e. Medical transcriptions go to a QA team that constantly QA's Medical transcriptions.



Engine for transcribing up to a dozen separate voices in a conversation.

Automatic Speech Recognition
Automatic Speech Recognition (ASR) powered by deep learning neural networking to power your applications like voice search or speech transcription.

Global Vocabulary
Recognizes 120 languages and variants with an extensive vocabulary.

Noise Robustness
Handles noisy audio from many environments without requiring additional noise cancellation.

Automatic Punctuation BETA
Accurately punctuates transcriptions (e.g., commas, question marks, and periods) with machine learning.

Speaker Diarization BETA
Know who said what - you can now get automatic predictions about which of the speakers in a conversation spoke each utterance.











Amazon Services


Amazon Simple Storage Service (Amazon S3) is an object storage service that offers industry-leading scalability, data availability, security, and performance. This means customers of all sizes and industries can use it to store and protect any amount of data for a range of uses, such as websites, mobile applications, back-up and restore, archive, enterprise applications, IoT devices, and big data analytics. Amazon S3 provides easy-to-use management features, so you can organize your data and configures finely-tuned access controls to meet your specific business, organizational, and compliance requirements. Amazon S3 is designed for 99.999999999% (11 9's) of durability, and stores data for millions of applications for companies all around the world.

Industry-leading performance, scalability, availability, and durability

Scale your storage resources up and down to meet fluctuating demands, without upfront investments or resource procurement cycles. Amazon S3 is designed for 99.999999999% (11 9’s) of data durability - because it automatically creates and stores copies of all S3 objects across multiple systems. This means your data is available when needed and it is then protected against failures, errors, and threats.

Unmatched security, compliance, and audit capabilities

Store your data in Amazon S3 and secure it from unauthorized access with encryption features and access management tools. S3 is the only object storage service that allows you to block public access to all of your objects at the bucket or account level with S3 Block Public Access. S3 maintains compliance programs, such as PCI-DSS, HIPAA/HITECH, FedRAMP, EU Data Protection Directive, and FISMA, to help you meet regulatory requirements. AWS also supports numerous auditing capabilities to monitor access requests to your S3 resources.


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