Terms of Service
Audio Transcription/Indexing Service
Acceptance of Terms
Privacy and Communications
You acknowledge and agree that that Criptyque Limited may occasionally send you communications regarding your account or the Service via email.
Accounts, passwords and Security
You must be a registered user to access the Service. You are responsible for keeping your password secure. You will be solely responsible and liable for any activity that occurs under your registered account.
Criptyque Limited reserves the sole right to alter, modify, change or withdraw the transcription rates offered or quoted for a specific file or all files or as stated on our website. We may ask for additional payment depending on our assessment of the time and effort required, such assessment to be in good faith. By using our Services, you acknowledge and agree that our assessment is final and binding and refusal to accept that will lead to immediate cancellation of the order. For the avoidance of doubt, no fees are payable by you for any such cancelled orders where additional charges were levied.
Acceptable Use and Conduct
You are solely responsible for the data which is submitted to Criptyque Limited in relation to the Service. You agree to indemnify, defend, hold harmless Criptyque Limited and its suppliers from any and all loss, cost, liability and expense arising from or related to your data, your use of the Service or your violation of these terms. You agree to defend and/or settle any third party claim, action, suit or proceeding made against Criptyque Limited and its suppliers alleging that Criptyque Limited’s use of your data or files infringes the intellectual property rights of a third party ("IP Claim"), provided Criptyque Limited will give you (a) prompt written notice of such IP Claim, (b) sole control over the defence and settlement of such claim, and (c) cooperation in the defence of the claim. Your obligation for such IP Claim will not apply if the actual or alleged infringement results solely from any unauthorized modification, alteration or addition to your data or files.
The Software and Services are made available to you, your company, and/or your customers for personal or commercial use, which use must be in compliance with all applicable laws, rules and regulations and must not infringe or violate third party rights.
Any unauthorized use of any Criptyque Limited's Service is a violation of this Agreement and certain federal and state laws. Such violations may subject the unauthorized user and his or her agents to civil and criminal penalties.
Criptyque Limited will not, under any circumstances, issue cash refunds for any orders. If you have a question about an order, please contact us immediately. If the charges were made in error, we will credit your account or credit card account for the amount that was charged in error. Criptyque Limited reserves the right to suspend and/or terminate a customer’s account any customer who disputes a credit card payment that is found to be valid will. Any past due fees and costs will be sent to collections. If our collection efforts fail, unpaid debts will be reported to all available credit reporting agencies.
No Warranties or Representations
Criptyque Limited represents and warrants that it will provide personnel with sufficient skill and knowledge to perform the Service and that the Service will be performed in a professional and workmanlike manner. Except for the foregoing warranty, you understand and agree that the Software and Service is provided "as is" and Criptyque Limited its affiliates, suppliers and Resellers expressly disclaim all warranties of any kind, beyond the Refund, express or implied, including without limitation any warranty of merchantability, fitness for a particular purpose, non-infringement or bailment of your data on Criptyque Limited's servers. Criptyque Limited, its affiliates, suppliers and Resellers make no warranty or representation, other than the Refund, regarding the results that may be obtained from the use of the Service, the security of the Service, or that the Service will meet any user's requirements beyond the Refund. Use of the Service is at your sole risk. You will be solely responsible for any damage to You resulting from the use of the Service. The entire risk arising out of use, security or performance of the Service remains with You. Without limiting the foregoing, the Service is not designed or licensed for use in hazardous environments requiring fail-safe controls, including without limitation operation of nuclear facilities, aircraft navigation/communication systems, air traffic control, and life support or weapons systems.
Limitation of Liability
In no event shall Criptyque Limited be liable for any indirect, special, incidental, consequential or punitive damages (including but not limited to loss of use, loss of profits, or loss of data) whether in an action in contract, tort (including but not limited to negligence), equity or otherwise, arising out of or in any way connected with the use of or inability to use this site or the materials therein or resulting from unauthorized access to or alteration of data.
Termination of Service
We reserve the right to terminate or suspend your account at any time. You also have the option of cancelling your account at any time without penalty. In the event of account cancelation, you will lose all data related to your account. We also reserve the right to refuse service without providing a reason.
We reserve the right to modify these Terms of Service at any time without notice. Please review these Terms of Service on occasion as they may change in the future. We may, but have no obligation to, remove accounts and content containing what we determine, in good faith and on reasonable grounds, as unlawful, offensive, threatening, defamatory, obscene or otherwise objectionable material. We will remove content that violates any party's intellectual property, if we have been notified of such violation, or these Terms of Service. An account terminated by Criptyque Limited will not be backed-up for any reason and will be immediately deleted from our servers.
Criptyque Limited claims no intellectual property rights over the material or content that you provide to the Service. You acknowledge that Criptyque Limited owns all right, title and interest in and to the Service, including without limitation all intellectual property rights, and such rights are protected by US and international intellectual property laws. You agree that you will not copy, reproduce, alter, modify or create derivative works from the Service.
© Copyright 2019 by Criptyque Limited.